Credit & Collections Specialist
Location: Sioux Falls, South Dakota
Description: Concrete Materials is at present recruited Credit & Collections Specialist right now, this position will be assigned in South Dakota. For complete informations about this position opportunity kindly see the descriptions. Summary
Notifies or locates customers with delinquent accounts and attempts to secure payment by performing the following duties.
Essential! Duties and Responsibilities include the following:
- Apply payments to customer accounts through Accounts Receivable module for all companies.
- Mails form letters to customers to encourage payment of delinquent accounts.
- Confer with customers by telephone in attempt to determine reason for overdue payments and review terms of sales, service, or credit contracts.
- Record information about financial status of customer, conversation notes and status of collection efforts into Great Plains software.
- File liens, small claims, and claims against bonds as needed and within appropriate time frames.
- File satisfactions when liens and judgments are paid.
- Sign lien waivers.
- Gather information on past due customers via internet.
- Sort and file all correspondence received and sent by/to customers
- Attempt to repossess merchandise, such as automobile, furniture, and appliances when customer fails ! to make payment, either through our company attorney or by fil! ing an execution of judgment at sheriffs office.
- Process write-off requests.
- Conduct quarterly past due meetings with Sales Representatives, President, CFO, and Controller.
- Notify appropriate Sales Representative if customer fails to follow through on promises.
- Grant extensions of credit by processing credit applications.
- Follow up on credit and bank references listed by potential customers on credit applications.
- Assist in recording cash payments received at all locations.
- Managing credit balances on customer accounts.
- Other duties may be assigned.
This job has no supervisory responsibilities.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedb! ack to improve service ; Responds to requests for service and assistance; Meets commitments.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs.
Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values.
Motivation - Demonstrates persistence and overcomes obstacles.
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Sets goals and objectives.
Professionalism - Treats others with respect and consideration regardless of their status or position.
Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the proble! m, only recognizing there is a problem.
Planning/Organizing -Priori! tizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
- Two year Accounting degree from college or technical school or
- Three to six months related experience and/or training or
- Equivalent combination of education and experience.
Knowledge of the structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar at the l! evel required to perform all essential functions of the job, including:
- Ability to read and understand simple instructions, short correspondence and memos.
- Ability to read and interpret documents such as procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
- Ability to listen to and understand information and ideas presented through spoken words and sentences.
- Ability to speak clearly so others can understand you.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
- Ability to calculate interest.
- !
- Ability to apply common sense understanding to carry out instructi! ons furnished in written, oral, or diagram form.
- Ability to deal with problems involving several concrete variables in standardized situations.
To perform this job successfully, an individual should have knowledge of the following computer software and systems:
- Accounting
- Spreadsheet
- Word processing.
Must have a valid driver's license and be able to travel locally.
Physical Demands
While performing the duties of this Job, the employee is regularly required to have the following physical abilities:
- Sit for long periods of time.
- Frequently use hands and fingers to operate computer keyboard or mouse.
- Talk or hear.
- Close vision and ability to adjust focus.
- Occasionally stand and walk.
- Occasionally reach with hands and arms.
- Occasionally lift and/or move up to 25 pounds. Work Environment
- The regular work environment is a typical cubicle or office environment.
- The employee will be required to work at a computer work station the majority of the time.
- Same day travel will occasionally be required.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
- .
If you were eligible to this position, please give us your resume, with salary requirements and a resume to Concrete Materials.
Interested on this position, just click on the Apply button, you will be redirected to the official website
This position will be started on: Fri, 01 Nov 2013 10:26:12 GMT
Apply Credit & Collections Specialist Here