We are seeking a Dental Receptionist to join our team. This position will be responsible for
- Greet and welcome guests in a professional and friendly manner.
- Maintain a neat and orderly front desk area.
- Answer phones, take messages, and direct calls to the appropriate personnel.
- Schedule appointments and manage calendars.
- Maintain records of customer interactions and transactions.
- Handle customer inquiries and complaints in a professional manner.
- Ensure that all customer service standards are met.
- Present treatment plans to patients and get acceptance.
- Call inactive and active patients to schedule appointments.
- Maintain and organize specialist referrals.
- Perform basic accounting tasks such as taking patient payments and preparing billing statements.High school diploma or equivalent required- At least 1 year of experience working in a dental office setting- Knowledge of dental terminology, procedures, and ER protocols- Excellent communication skills, both written and verbal- Ability to multitask and work in a fast-paced environment- Proficient in using phone systems and computerized scheduling systemsBenefits:- Competitive salary based on experience level-
Job Types: Full-time, Part-time
Pay: $19.00 - $24.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Temecula, CA 92591: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 2 years (Required)
- Medical terminology: 1 year (Required)
- Computer skills: 1 year (Required)
Work Location: In person
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