Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
SUMMARY
Handles Courtesy Vehicle claim files in accordance with Department of Insurance regulations and company procedures. Day to day handling would include claim uploading/reporting assistance for the retailers/dealers, coverage verification and first party claim/coverage tender to the customer's insurance and first- and third-party new loss reporting to our carrier partners.
ESSENTIAL DUTIES AND RESPONSIBILITIES
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Include the following:- Assist dealers/retailers in getting new losses reported through the Courtesy Vehicle Portal.
- Verify that loaner vehicles were active in the portal and being used as part of the program when the loss occurred.
- Secure required documents from retailer/dealer (rental agreement, work order, estimate/photos, etc.).
- Report new loss to customers’ own auto insurance for purposes of them providing primary coverage for loss.
- Report new loss to our carrier partners for handling of first- and third-party exposures.
- For applicable programs, handle first party exposure directly if/when the customer's own insurance denies coverage in whole or in part.
- The chosen candidate must be customer service oriented, organized, and proactive in their claim handling.
- Issue Payments
- Other duties as assigned
CERTIFICATES, LICENSES, AND REGISTRATIONS
Adjuster licenses required in the following states:
- N/A
We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.
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